Data Privacy Notice

Last modified August 6, 2024

We take your data privacy and the protection of your personal data seriously and our data privacy principles provide fundamental guidance to all our businesses worldwide. We comply with applicable national regulations and our understanding of data privacy is based on the European General Data Protection Regulation (GDPR), amended by local regulations in case they are stricter.

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1. Preamble
2. General Information
3. The Processing Activities in Detail
4. Data Retention
5. Recipients of Personal Data

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1. Preamble

This data privacy notice is addressed to all customers, vendors,,suppliers, contact persons, and other individuals ("Data Subjects", "you") of,or in contact with Chemikart Life Science Private Limited, Chemikart Specialities Private Limited,,Chemikart Chemicals Private Limited and Chemikart Performance Private Limited ("Chemikart", "us", "we").,It is meant to help you understand what personal data we collect, why we collect it, and how you can exercise your data protection rights. ,"Personal Data" in this document is any information relating to an identified or identifiable natural person, by direct or indirect means.,In some countries, this would also be called “personally identifiable information".

We develop products and technologies in three different business sectors which we name Healthcare, Life Science, and Electronics to enable brilliant people to solve,global challenges. In these contexts, we process your personal data in various ways, depending on your specific role, the way we communicate and the products or services you use., Section 3 of this data privacy notice contains further details to guide you through each individual situation. privacy@chemikart.com or the other contact details provided below.

2. General Information

This section is about the controller of your personal data, how you may contact this controller and which rights you have as a data subject in this context. A controller is a company responsible for the handling of personal data.

2.1 Controller

The data controller means the company (legal person) who determines the purposes and means of processing of your personal data.,For the overarching processing activities described in this data privacy notice, Chemikart is the data controller.,In addition, any affiliate of Chemikart that processes personal data might become a controller or joint controller of such data.,This includes, without limitations, any legal entity of the Chemikart group you enter into an agreement with.

2.2 Data Privacy Officer

We have appointed a Data Privacy Officer. You can contact this person and the team at any time:

Data Privacy Officer privacy@chemikart.com

You are also welcome to exercise your data protection rights by submitting your request directly in our Data Privacy Portal.

3. The Processing Activities in Detail

This section explains the different data processing activities in which we process your personal data.

3.1 Processing of Your Personal Data in Various Contexts

We process your personal data in various situations we are describing in this section, including any of your on and offline interactions with us regarding the products and services we offer and the business we do.

We usually process your personal data for contractual purposes and to communicate with you for commercial reasons when you or we purchase a good or service from the other one. For this purpose,,we only process such data which is needed to fulfill the contract itself and with all additional obligations we are subject to, like tax payments.

In addition, we might use some of your personal data, based on our legitimate interest, to develop and offer our products and services, learn more about your interests, do marketing under local market rules, and continuously improve our offerings.

We also process personal data for our scientific research as a global science and technology company, based on our legitimate interest, your consent, or as allowed for such research.

Please refer to the below explanations and/or individual data privacy notices which we provide in the context of our business communication with you to learn more about the corresponding processing of your personal data in this context.

3.1.1 Contract Initiation and Fulfilment

chemikart processes your personal data for the initiation and the fulfilment or performance of contracts, including the administrative management of related order inquiries and assignments, both on and offline.

This processing activity may include the following data categories:

Your contact information (e.g., name, title, form of address, private address, gender, telephone numbers, email address, place of work, etc.);

Your payment details (e.g., bank account number, bank code, credit institute, tax identification number).

The processing of these personal data is necessary for the performance of a contract with you as an individual or is necessary to safeguard our legitimate interests of conducting business with your employer. Without your provision of your data, we cannot establish and maintain contact with you in the context of the specific contract.

3.1.2 Purchase and Use of Goods and Services

If and to the extent that we provide services or goods to you, or receive them from you, we may process your personal data, e.g., to receive your services and/or provide our goods and prepare invoicing.

This processing activity may include the following data categories:

Your contact information (e.g., name, title, form of address, private address, gender, telephone numbers, email address);

Accounting data (e.g., purchased goods and services, bank details, customer number, tax identification number, tax category);

Accounting data (e.g., purchased goods and services, bank details, customer number, tax identification number, tax category);

The processing of these personal data is based on the necessity for the performance of a contract with you as an individual or is necessary to safeguard our legitimate interests of conducting business with your employer. Without your provision of these personal data, we usually cannot establish and maintain contact with you, issue and receive invoices as well as receive or deliver services and/or goods in the context of the specific contract.

3.1.3 Account Creation

You can register on some of our Websites and create an account. When logging in as a registered user, we collect personal data resulting from the registration form marked as mandatory.

This processing activity may include, among others, the following data categories:

Your contact information (e.g., name, title, form of address, private address, gender, telephone numbers, email address);

Accounting data (e.g., purchased goods and services, bank details, customer number, tax identification number, tax category);

Details on your profession (e.g., job title, position, personnel number, place of work, branch office, department).

The data will be processed and used by us for the entire time your account exists, for our service and technical administration and – to the legally permissible extent – for our own marketing purposes. The processing of these personal data is based on the necessity for the performance of a contract with you or is necessary to safeguard our legitimate interests of conducting business with you.

3.1.4 Marketing Communications

We process your personal data within the scope of our public relations and marketing processes. This includes in particular the issuance of newsletters, press kits, and registrations for press distribution lists, press contacts and press representatives.

3.1.4.1 Newsletters

This processing activity may include the following data categories:

Your contact information (e.g., name, title, form of address, private address, gender, telephone numbers, email address);

Details on your profession (e.g., job title, position, personnel number, place of work, branch office, department).

If you would like to subscribe to any of our available newsletters, you may enter your email address in our registration form and click the "Send" button. You will then receive an email from us to your email address. You may complete the registration by verifying your email address by using the answer function in your email program.

This processing activity includes the following data categories: The information you provided to subscribe, such as your title, name, email address and personal/professional interests.

The processing is based on your consent you provided to us in the course of the subscription process. Your personal data will be deleted when you withdraw your consent, e.g., by filling the form on our website to unsubscribe.

3.1.4.2 Other Processing for Marketing; Profiling

Other processing in this regard is based on our legitimate business interests. We have a legitimate interest in informing our clients of news, events, etc. to gain new leads and establish and maintain a long-term business relationship.

We aim to present you information that could be of interest to you and to communicate seamlessly over various channels (phone, email, SMS, mail, social media messages) without sending redundant information. Our communication with you is based on the information we collect about you and are permitted to use. For example, we use the combination of your email address and your browsing data so we can provide you with information about a product you look up on one of our websites. Based on the information we collect, we may internally indicate that you are interested in certain categories of information.

We also use profiling procedures to optimize and personalize our customer relationship management and our advertising measures. To optimize and personalize our advertising measures, we create customer profiles and assign customers to specific customer segments on the basis of these customer profiles. On the basis of this segmentation, we can manage the type, content and frequency of specific advertising measures for specific target groups. For profiling purposes and based on our legitimate interest, we use data that we receive from you as part of our business relationship. This includes personal data, like your purchasing behavior and browsing behavior. Profiling may also be related to usage data that we create by measuring and evaluating the customer's interaction with electronic advertising, and in particular by measuring and evaluating the opening and click rate in email newsletters.

3.1.5 Business Contacts

If Chemikart has received your contact details from business events, for example as part of a business appointment (e.g., by exchanging business cards) or as part of an assignment, we use your contact and business details to maintain our business contacts. For this purpose, we usually transfer your contact details to our CRM (Customer Relationship Management).

This processing activity may include the following data categories:

Your contact information (e.g., name, title, form of address, private address, gender, telephone numbers, email address);

Details on your profession (e.g., job title, position, personnel number, place of work, branch office, department, qualifications).

This data processing is based for our legitimate business interests. Chemikart has a legitimate economic interest in maintaining contacts beyond the initial contact and in using them to establish and develop a business relationship and to remain in contact with the parties concerned.

3.1.6 Contact Forms and Service Requests

We process your personal data, if you enter and submit your data via one of our contact forms or contact us otherwise, e.g., in the context of a service request or via the contact form we provide on our Websites.Your data will also be processed to handle your specific request, e.g., by answering or forwarding your request to a competent department.

This processing activity may include the following data categories:

Your contact information (e.g., name, title, form of address, private address, gender, telephone numbers, email address);

Details on your profession (e.g., job title, position, personnel number, place of work, branch office, department, qualifications);

Any further information you provide to us, e.g., in the process of your request or which is otherwise required to answer your request.

The processing and use of your data are necessary for answering your inquiry in a quick and competent manner and is based for the rest on our legitimate interest to communicate with our contacts and customers and in particular provide customer service. The processing of your personal data is necessary to process your inquiry and establish or maintain contact.

3.1.7 Accounting

Chemikart may process your personal data for the purpose of an orderly and lawful accounting. This is necessary e.g., to process and record invoices, issue monetary compensation or refunds and to verify claims. In addition, Chemikart is subject to legal documentation and retention obligations based on tax and accounting laws which also involve the processing of your personal data.

This processing activity may include the following data categories:

Your contact information (e.g., name, title, form of address, private address, gender, telephone numbers, email address, etc.);

Accounting data (e.g., purchased goods and services, bank details, customer number, tax identification number, tax category, etc.);

Details on your profession (e.g., job title, position, personnel number, place of work, branch office, department, etc.).

The data processing is necessary for Chemikart to manage, document, maintain and archive files and documents to fulfill our legal obligations under tax, commercial and corporate laws. If and to the extent such laws do not apply for the processing of your personal data in this context, this processing activity relies on our legitimate business interest to establish and maintain an adequate accounting process, in particular to issue or settle invoices

3.1.8 Healthcare

We may process your personal data for the purpose of maintenance and improvement of health-related topics by developing and applying measures to prevent, diagnose, treat, recover, or cure diseases, illness, injuries, and other physical and mental impairments.

This processing activity may include the following data categories:

Your contact information (e.g., name, title, form of address, private address, gender, telephone numbers, email address, date and place of birth, country of birth, nationality, etc.);

Health information (e.g., diagnosis, existence of an illness or disability, details about accidents, treatment history, relevant health parameters, etc.).

In these cases, the legal basis of the data processing depends on the specific context. The processing can be necessary to safeguard our legitimate interests for the purposes of maintaining and improving health-related matters. We are also required to process your personal data where we have a respective legal obligation.

3.1.9 Life Science

We may process your personal data within the context of scientific research and our Life Science business. This includes for example processing of Data Subjects that work in the fields of drug research, biopharmaceutical production, biotechnology, industrial microbiology, clinic and diagnostics, food analysis, quality control for pharmaceuticals, governmental and academic research, and environmental analyses.

This processing activity may include the following data categories:

Your contact information (e.g., name, title, form of address, private address, gender, telephone numbers, email address, date and place of birth, country of birth, nationality, etc.);

Health information (e.g., diagnosis, existence of an illness or disability, details about accidents, treatment history, relevant health parameters, etc.).

In these cases, the legal basis of the data processing depends on the specific context. This processing can be necessary to safeguard our legitimate interests for the purposes of maintaining and improving health-related matters as well as scientific research and to sell our Life Science products.

3.1.10 Electronics

We process your personal data in the context of our Electronics business offerings related to architecture, such as energy-efficient windows, smart glass and façades, innovations in mobility, display applications, plastics and specialty coatings, innovative semiconductor materials, cosmetics and high-tech chemicals for advanced industries such as photonics, solar, and lighting.

This processing activity may include the following data categories:

Your contact information (e.g., name, title, form of address, private address, gender, telephone numbers, email address);

Details on your profession (e.g., job title, position, personnel number, place of work, branch office, department, education).

The data processing is based on the necessity for the performance of a contract with you as an individual or is necessary to safeguard our legitimate interests of manufacturing, distributing, selling, and improving our Electronics products as well as scientific research.

3.1.11 Event Management

We process your data for events we either provide on our own or for which we act as a sponsor and receive certain information about you. These events could vary from a singular meeting to a conference over several days, publicly accessible or addressed only to a specific audience, in our own facilities or other locations.

Depending on the event, the data we collect varies and could contain:

Your contact information (e.g., name, title, form of address, private address, gender, telephone numbers, email address),

Details on your profession (e.g., job title, position, personnel number, place of work, branch office, department, education),

Information about your travel to the event (e.g., hotel accommodation, flights, transportation),

Your bank account data in case of payments to you as a speaker or reimbursements of your costs for participation.

Such data is typically used for the participation in the event. In case of payments, we might be required to report them to authorities (e.g., tax authorities).

3.1.12 Research and Development

We perform different surveys, market analyses, and scientific research. This includes customer satisfaction, the development of new products or services or even predictive analyses of future behavior of customers or market developments.

The data we collect for such processing activities varies broadly depending on the specific purpose. If possible, we pseudonymize or even anonymize personal data before or in the course of our analyses. In most cases, in particular, when the processing requires and identifier that might lead to you as an individual, we ask for your consent prior to such processing.

We also collaborate with other companies or institutes in case of scientific research. In such cases, we enter into specific agreements with these third parties to value the confidentiality of your data.

3.1.13 Site Management

When visiting our facilities, we might process your personal data as part of our visitor management. We might offer parking space for your car or provide you with internet connectivity via our Wi-Fi network.

This includes mainly:

Your contact information (e.g., name, title, form of address, private address, gender, telephone numbers, email address),

Details on your profession (e.g., job title, position, personnel number, place of work, branch office, department, education),

Details on the visit on in our facilities (e.g., data of visit, purpose of visit, contact person at Chemikart).

As a part of our security concept, we also maintain a series of technical and organizational measures to protect our facilities, including CCTV. We process only such data which is necessary to maintain this level of security based on our legitimate interests or legal obligations we are subject to.

3.2 Privacy Notice for this Website

This section explains the different data processing activities in which Chemikart processes your personal data for the operation of the services provided on this website ("Websites").

3.2.1 Operation of our Websites

We process your personal data for the purpose of the operation of our Websites. You can access our Websites without directly providing personal information. However, whenever you access our Websites, you automatically transfer personal data to our servers for technical reasons.

This processing activity may include the following data categories:

IP address of the requesting device;

Date and time of your visit;

Name and URL of the retrieved file;

Transferred data volume;

Access status (file transferred, file not found, etc.);

Identification data of the browser and operating system used;

Name of the provider of user's internet access; and

Website from which access is made and the Websites you are accessing.

This data processing is based on our legitimate business interests. We process these data for the purpose of presenting our Websites and to ensure its technical stability and security (e.g., to prevent hacker attacks).

3.2.2 Cookies

Cookies improve the user experience on our Websites because they allow, e.g., the system to recognize returning visitors. The term "cookies" in this Privacy Notice refers to cookies and similar technologies. Cookies are small, usually randomly coded text files that are sent to your device and stored there. These cookies allow your browser to track certain information that may be retrieved and used by internet servers at a later stage.Chemikart uses cookies and similar technologies on its Websites for several reasons, for example:

Websites load faster;

Websites may be browsed faster;

Your settings, such as language and time zone, may be saved;

Security on websites is improved since your identity may be verified; and

Your log-in to secured websites is facilitated.

We include the following three categories of cookies on our Websites:

3.2.2.1 Necessary Cookies

These cookies are necessary to safeguard the functionalities of our Websites, the services provided thereon and for the website to operate. Cookies are set in response to your actions and depend on your specific service requests (e.g., setting your privacy preferences, filling out forms, or logging in). More specifically, we set the following cookies:

___utmvc: This cookie is set by a third-party service to filter out malicious requests. It is deleted within 29 seconds.

_abck: This cookie is used as part of the behavior anomaly detection method of Bot Manager Premier, it is also known as the long-term cookie. It is used to track a user's past behavior (human / bot) on a protected site. It is deleted within 1 year.

ak_bmsc: This cookie is used to track the progress of the session going through the standard detection workflow. When present, it is also used as the identifier instead of the IP address for the bot rate control rules. It is deleted within 2 hours.

ak_wfSession: This cookie is used as part of the Bot Manager Standard and Bot Manager Premier workflow validation feature. It is deleted within 2 hours.

ASP.NET_SessionId: This cookie is automatically generated by asp.net. It is created the first time the application is accessed over the browser and deleted when you close your browser.

AWSALBCORS: This cookie is managed by Amazon Web Services (AWS) and is used for load balancing. It is deleted within seven days.

AWSELBCORS: With CORS (cross-origin resource sharing) requests, some browsers require SameSite=None; Secure to enable stickiness. In this case, Elastic Load Balancing creates a second stickiness cookie, AWSELBCORS, which includes the same information as the original stickiness cookie (AWSELB) plus this SameSite attribute. It is deleted when you close your browser.

bm_mi: This cookie is used to track the progress of the session through the browser validation detection method. It is deleted within 2 hours.

bm_sv: This cookie is used as part of the session validation detection method and keeps track of the number of HTML pages and Ajax requests the client makes. It is deleted within 2 hours.

bm_sz: This cookie is used as part of the behavior anomaly detection method of Bot Manager Premier, it is also known as the short-term cookie. It references the telemetry collected during the session. It is deleted within 4 hours.

mediaCart: This cookie is used to store files the user adds to their media and files shopping cart. The user's session will be stored within a cookie. This cookie expires after 30 days.

sec_cpt: This cookie is used as part of the challenge action (Captcha, PoW, behavioral) available in the behavior anomaly detection method of Bot Manager Premier. This cookie tracks the state of the challenge process. It is deleted within 5 to 120 minutes.

The processing is based on our legitimate business interest to be able to provide our basic web services in a secure and useful manner. Our website cannot function without these cookies, and they can only be disabled by changing your browser preferences. Please note, if you object to the use of these necessary cookies, our Services might not be available to you.

3.2.2.2 Functional Cookies

3.2.2.3 Targeting Cookies

3.2.2.4 Management and Deletion of Cookies

You can manage your decision on the use of cookies by reopening our cookie banner or by changing your browser preferences. Some computer browsers automatically,accept all cookies. In this case, you may not see the cookie banner which allows you to manage your cookies individually. However, you can change your browser settings,to block all cookies. You may also be able to configure your browser settings so that only certain types of cookies are blocked or so that you are notified as soon as a new,cookie is to be stored on your computer. In this case, you can accept or reject cookies individually.,If this function is available to you, you will find more detailed explanations in the help function of your browser. There you will also find information on how to delete all or certain cookies for which you have given us your consent.,For more information on managing and deleting cookies for popular browsers, please see the following links: Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, Microsoft Edge, Apple Safari.

3.2.3 Google Maps

4. Data Retention

Unless otherwise stated in this Privacy Notice, your personal data are regularly deleted as soon as they are no longer necessary to fulfill the purpose of the processing, or the processing is otherwise inadmissible. This is usually the case if the data is no longer necessary to meet our business interests or for the provision of the services requested by you, no statutory data retention obligations apply, or you withdrew your consent.

For more information about how long we store cookies for, please see above.

Your IP address, which is collected while browsing our Websites, is stored for a period of time of 7 days unless a reasonably justified incident indicates a longer storage period (e.g., due to a hacking attack).

Under certain circumstances, your data must also be kept longer, e.g., if a so-called Legal Hold or Litigation Hold (i.e., a ban on deleting data for the duration of the procedure) is ordered in connection with official or legal proceedings. Data without any personal identifiable information may be stored permanently.

5. Recipients of Personal Data

We might transfer your personal data to third parties, such as our service providers, financial institutions to process payments, lawyers and auditors, etc. to the extent required to meet our business objectives and fulfill our Services. For this purpose, we enter into adequate data protection agreements with these parties to the extent legally required and in this context safeguard that these recipients agree on technical and organizational measures to protect your personal data adequately.