Unity Lab Services™ Evolution™ One Series Depot Plan

Description

• Corrective Maintenance repairs at Unity™ Lab Services Depot Repair Facility Priority status for technical support inquiries with a targeted immediate response time A certified service engineer will conduct diagnosis and corrective maintenance procedures using the latest digital remote support tools One (1) scheduled Preventative Maintenance service at a Unity™ Lab Services Depot Repair Facility Instrument Requalification (RQ) in conjunction with a scheduled corrective maintenance with a purchase of an add-on Operational Qualification (OQ) Access to Unity™ Lab Services Online Knowledge Base Computers that were purchased from Thermo Fisher Scientific and required for the operation of the analytical system Software and firmware updates upon request and in conjunction with a scheduled Preventive Maintenance or Corrective Maintenance visit (updates are defined as changes of the existing software version that are intended to improve its performance)